Crossroads Christian Church - Guest Experience Director

  • Senior Leadership
  • Grand Prairie, United States

Crossroads Christian Church - Guest Experience Director

Job description

Crossroads Christian Church is a church on mission. The people at Crossroads focus on two kinds of relationships: a relationship with God and relationships with one another. They are a warm and welcoming community with a heart for outreach and an emphasis on discipleship.

The Guest Experience ministry at Crossroads Christian Church is a high-value area that has a unique opportunity to connect people to the heart of the church. This is a great opportunity for a flexible, experienced, engaging leader to join an enthusiastic and capable team to ‘level up’ the guest and volunteer experience. The team is excited for fresh ideas and vision. They are hungry for great leadership and excited for what’s ahead.

Church Description

Crossroads Christian Church is a diverse, multigenerational church that has impacted its region for over 50 years. Pastor Barry Cameron became its fifth pastor in August of 1992 and has since grown the church from about 188 people to 6,400 in weekly attendance. Pastor Cameron is a strong, visionary leader who leads with a transformational leadership style. The team rallies behind that vision and energetically seeks to accomplish it. Crossroads has recently pursued a time of clarifying and refining and has been reorganizing and optimizing their staff structure to prepare them to be a church reaching 10-12,000 people.

Crossroads Christian Church sits debt-free on a beautiful, 150-acre campus in Grand Prairie, Texas (in the Dallas-Fort Worth region). As they continue to build and expand to accommodate growth, Crossroads has never been and will never be about "sticks and stones." Their heart is about “flesh and bones”. They have a passion to see lives changed forever by the Gospel of Jesus Christ. Crossroads is a staff-led, elder-protected church. They are an Independent Christian Church.


At Crossroads Christian Church, the Guest Experience Director will lead the team that wakes up thinking about the guest experience, from streets to seats. They will work closely with the Leadership Team to dream up and create a Ritz-Carlton, Disney – level first impression on every person who walks through the doors. Crossroads is looking for an outgoing and detail-oriented leader who loves people and empowering their team members. They want a leader that is passionate about excellence and creating environments for people to feel welcomed and valued.

Qualifications include:

  • Experience in a similar role or one that translates, such as resort guest management, hospitality, or special events
  • Ability to oversee multiple venues, ministry areas, and events, leading through others
  • Must be flexible, innovative, and a sacrificial team player in serving in God's family
  • Must value feedback and create environments that foster feedback, opinions, and ideas
  • Must be willing to become a tithing member of Crossroads Christian Church